SE Telecom

Premise Contact Center

Premise Contact Center

Expand Your Call Center to Offer More Communication Options and Features While Leveraging Your Current Phone System. By leveraging our Premise Contact Center, you can:

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SE Telecom Premise Contact Center

Only Buy What You Need

Customize your Premise Contact Center to only the options, features, and hardware that makes sense for your business.

In-House Storage

Enjoy higher security by controlling all the data and storing it internally in a secure facility.

Modernize and Scale

Upgrade and scale your call center to offer better customer services through enhanced features and communication options.

Up-Front Operational Costs

Build the infrastructure in one up-front operational cost instead of regular service payments that could increase with time.

What is a Premise Contact Center?

A premise contact center is a physical location that handles all inbound and outbound customer communication. The contact center hosts all the infrastructure, equipment, and software to provide full-service multimedia customer service.

Most businesses will want a cloud contact center for better scalability and upgraded technology in today’s climate. But many companies still choose a premise contact center because they have already invested in the infrastructure or need higher security levels for their customer communication.

How Does a Premise Contact Center Work?

A business would need to build the entire infrastructure by designing, purchasing, and installing all the hardware, software, and connectivity required to run a contact center.

Many businesses that choose this option already have a call center in place and want to upgrade some of their hardware, systems, and software to enhance their customer service features.

We build the best Premise Contact Centers.

"SE Telecom has been essential to keeping my marketing teams up and running. I trust them with all my telecommunication needs for my firm. If you need communication solutions at affordable rates, look no further."
Christian Velitchkov
CEO of Marketing Agency
"Starting my own company for outsourced sales seemed overwhelming. With SE Telecom I was able to fully afford telecommunication solutions for my business and support my staff with minimal churn."
Ian Cathcart
Sales Manager

SE Telecom offers everything you need in one place.

At SE Telecom, our core mission is to provide our clients a reliable communications infrastructure solution that meets the rigorous functional demands of tomorrow’s markets while enhancing workforce productivity today – delivering enhanced profitability and growth unattainable with previous technologies.