Choose from the popular features listed below to design your desired performance.
Don’t see what you’re looking for? Contact us and discover all the features available to you – at no additional cost!

Essentials
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PBX Features
Your new purpose-built Private Branch Exchange (PBX) scales to your needs, connects remote offices like they’re next door, combines near limitless customizability and enjoys all the functionality you’re used to. The future in communication - redefining how we do business today.
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Minutes per Month
Enjoy unlimited local calling with your choice of long-distance minutes in one easy package. Need unlimited North American dialing or international long-distance? Choose the minutes that are right for you.
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Contact Coverage
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Direct Dial
Provide Direct Inbound Dial (DID) phone numbers so calls go straight to the desired recipient without engaging the auto-attendant. Fast, simple, direct.
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Multi-Modal Contact Center
Never miss a call with your enterprise-grade communications platform that lets you manage live web chat, IM, SMS, email and phone seamlessly. Enterprise functionality at a fraction of the cost - Contact Center is leveling the playing field for organizations of all shapes and sizes.
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Voicemail Messaging
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Voicemail
1-button access or remote IVR to quickly review digitally indexed messages while your auto attendant ensures unified handling of all your voicemail boxes in one convenient solution.
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Voicemail Transcription
Too busy to listen or manage multiple mailboxes? Receive a text and WAV file to visually review voicemail fast or archive a reminder for later.
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Calling Features
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Archiving
Lifetime unlimited storage of unified communications like your instant messages, contact center recordings and conference calls means you have full monitoring capability over all your interactions - archived for easy access!
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Call Recording
Record and save voice conversations so you can manage branded interactions with peace of mind - quickly Identifying those trainable moments.
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Internet Fax
One number provides all your fax, voice and mobile functionality. Your email client provides full fax capabilities over IP, communicating between email and fax machines. Finally, you can do away with your analog fax line and monthly expense.
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Operator
Ensure the highest levels of customer service by providing this adaptable call management tool to your UC admin team. Drag and drop calls to transfer, handle IM, send & receive video chat and more. Meet your customers wherever they are.
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Web & App Dialers
One-click is all it takes to dial numbers from an email, the web, your messages and in your app - all thanks to computer telephony integration (CTI).
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Business Continuity
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Disaster Recovery
Whether a hosted or on-premise solution is right for you - every business needs to be protected. Cloud solutions are leading the way in high-availability redundancy as a turnkey solution. The best part? It’s already included in your hosted service plan. Talk to our team about your unique needs to find your perfect solution at the right price.
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Third-Party Integration
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Salesforce & App Integration
Seamlessly integrate your business apps, UC and core processes to deliver greater ROI across multiple resources. Increase productivity, promote teamwork, reduce response times and improve customer satisfaction more than what was ever possible with legacy infrastructures.
Your system can leverage a portfolio of leading CRMs, ERPs and business apps like Salesforce, Dropbox, Google Docs and more. Bolt-on app enhancements take you further with features like click-to-dial, quick notes, automated call records and screen pop-ups optimizing user and consumer experiences while improving performance.
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Management & Clients
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Desktop App
Stay on top of your business with sophisticated management and monitoring tools at your fingertips with this powerful desktop app
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Mobility App
Enjoy your full suite of call handling and UC capabilities extended to your mobile phone and wearable devices. So work keeps moving while you do.
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Web Portal
Easily configure systems, set preferences and monitor activity. Your team gains the access they need through one friendly web interface. Managers and administrators will thank you!
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Conferencing & Collaboration
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Audio Conferencing
No more advanced scheduling, reserving a room or additional fees. Connect your team when you need them - at a touch of a button.
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Desktop Sharing
Quickly enable screen sharing or select a portion to share during audio or video chat. The new standard in engaging business communications. [_/su_spoiler]
Instant Messaging
Instantly chat with your team across the globe and get the answers you need. You can finally do away with unsecure, redundant applications.
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Outlook(R) Integration
Eliminate costly downtime with synchronized access to your contacts, calendar and email across all devices and offices. Freedom that drives performance.
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Presence
At a glance you see who’s available to chat, DND or on the phone thanks to automatic status updates.[_/su_spoiler]
Video Calling
HD face-to-face conversations with co-workers whether they’re in the same office or on the other side of the world. Your key to collaboration.[_/su_spoiler] [_/su_accordion]