Lower TCO, Higher ROI
While your new communications platform helps you increase revenue and client satisfaction, it’s also saving you money through reduced maintenance costs, lower support and travel costs, voice trunking and least cost routing.
Cloud solutions boast the added benefit of built-in disaster recovery – erasing the need for redundant appliance deployments.
Collaborative Customer Journeys
Own your customer experience across any device or channel. Manage preferences and needs with omnichannel awareness of historical touch points like design concepts, specifications, mobile apps, self-service channels, phone, email conversations and more.
One number access simplifies customers reaching you by phone, text and fax.
Empower your team to provide faster response times and consistent service. With over a billion smartphone consumers you need mobility solutions your clients and team can use to securely connect across networks, locations and devices with ease.
You maintain a professional image applying business call-routing rules. Real-time access to business contacts, emails, start video meetings, receive faxes, join conference calls, share files, check voicemail and send texts keep important conversations moving forward.
Bring Your Own Device (BYOD) ready helps effectively manage cost by allowing staff to use their own mobile devices – so you can stay focused on the big picture.
Operate at the speed of business with smart, real-time solutions. By combining the most cost-effective and complete UC solutions available today with leading tech trends, case studies have proven to increase staff productivity and efficiencies – keeping your organization front and centre.
Smart App Integration
Digital transformation has changed the competitive landscape and consumer expectations. Deliver best-in-class service. Ask about integrating your business intelligence with leading CRM, ERP and cloud applications, or tell us about your custom app needs.
Does your system understand how your customers do business?