Hansen Call Detail Reporting

SE Telecom: Your Hansen Call Detail Reporting Provider

DISPUTE RESOLUTION

Track down each recording between your customers and staff to quickly verify conversations and avoid disputes before they begin. This powerful risk management tool helps you get to the bottom of issues fast and solve them even faster.

CUSTOMER CARE

How does your staff handle their customers? Do they hear a friendly, professional, and compassionate voice? Are they taking appropriate steps to ensure your customers are happy with the conversation? Ensure quality service with call detail reporting.

COMPLIANCE MONITORING

Ensure that your staff is following internal processes and regulatory procedures. Discover the processes and system breakdowns that need adjustments.

PRODUCTIVITY

Do your customers hear a knowledgeable, efficient staff member on the line? Do they process calls in a friendly, productive way? Help them improve with Hansen CASH+.

What Is Hansen Call Accounting?

Hansen’s CASH+ call accounting and reporting is a hosted solution that allows organizations to build reports, including specific criteria and excluding any irrelevant information. With the automated scheduled reporting tool, you can get daily, weekly, or monthly reports sent to your email or printer automatically.

There’s no installation or PC management needed to use these reporting tools.

What Is Hansen Call Recording?

Hansen’s CASH+ call recording is another hosted solution available for PRI, SIP, and analog lines. Organizations can control and report on customer interaction data, configure data archiving for compliance, block out sensitive information during recordings, and store and transmit information securely.

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We offer the best Hansen Call Detail Reporting.

"SE Telecom has been essential to keeping my marketing teams up and running. I trust them with all my telecommunication needs for my firm. If you need communication solutions at affordable rates, look no further."

Christian Velitchkov

CEO of Marketing Agency

"Starting my own company for outsourced sales seemed overwhelming. With SE Telecom I was able to fully afford telecommunication solutions for my business and support my staff with minimal churn."

Ian Cathcart

Sales Manager

SE Telecom offers everything you need in one place.

At SE Telecom, our core mission is to provide our clients a reliable communications infrastructure solution that meets the rigorous functional demands of tomorrow’s markets while enhancing workforce productivity today – delivering enhanced profitability and growth unattainable with previous technologies.