Collaborative Donor Journeys
Own your donor experience across any device or channel. Manage preferences and needs with omnichannel awareness of historical touch points like donation campaigns, social events, mobile apps, self-service channels, calls, email conversations and more so you can move important conversations forward.
Reach Your Audience
Improve the success of outbound campaigns and attract more customers by communicating on their terms!
One number access simplifies customers reaching you by phone, text and fax.
Lower TCO, Higher ROI
While your new communications platform helps you increase revenue and donor satisfaction, it’s also saving you money through reduced maintenance costs, lower support and travel costs, voice trunking and least cost routing.
Cloud solutions boast the added benefit of built-in disaster recovery and support – erasing the need for redundant appliance deployments.
Built-In Security & Disaster Recovery
Your purpose-built solution was designed to deliver carrier-grade reliability and built-in encryption and authentication safeguards. We understand that dealing with critical personal and financial information means you need a system you can depend on, that your stakeholders trust.
Can’t make it to the office, or is the power out? Save on expensive contingency deployments. Our cloud offering comes stock with business continuity – so everyday is business as usual!
Ease of Scalability
Does your infrastructure support how you do business? Whether you’re experiencing hyper-growth or seasonality, efficiently manage users across multiple sites without the headaches.
Scale to your needs through intuitive self-managed user moves, additions and changes; or contact us and we will look after you! Your business can now expand up to 3000 users across 250 sites with no costly overhaul.