Click on a package below to learn more
Essential $19 9910 users |
standard $25 9910 users |
professional $35 9910 users |
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75+ Call features such as Transfer, Park, Page, Caller ID, DND, Conferencing… | |||
20% Off User profiles any optional addon Features
20% off user profiles add-ons when you choose a 60 month term |
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80% Off Desk & Conference Phone rentals
80% off phone rentals when you choose a 60 month term |
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Free North American Toll Free Minutes per system
Additional North America calling at Billed at 2.5¢ a minute in 6 second increments |
0 | 1000 | 1500 |
Unlimited Call management and phone system administration | |||
Unlimited Incoming Calls
Fair Use policy of 2500 minutes per user |
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Unlimited Outbound Canada calling
Fair Use policy of 2500 minutes per user |
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Unlimited Outbound North American Calling
Fair Use policy of 2500 minutes per user |
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Unlimited 24x7 North American Based Customer support
Fair Use policy of 15 minutes support per user per month |
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Unlimited Call Logs | |||
Unlimited Call Reporting | |||
Unlimited Ring Group or Call Queues
Includes 15 ring Groups per system - Additional available at $5.00 per Group per month |
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Unlimited Voicemail to Email Delivered to any Email Inbox | |||
Unlimited Quality of service (QoS) reports | |||
Unlimited Call log reports | |||
Unlimited Traditional Audio Ad-hoc 3-Way Conference Usage
Fair Use policy of 2500 minutes per user |
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Unlimited Click to Dial with Google Chrome | |||
Unlimited Click to Dial with Office 365 | |||
99.999% high-availability SLA
Service-level agreement available upon request to US and Canada customers with 50 or more users and annual contract. |
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Professional Remote & Onsite Implementation Available
Billing is based on the total number of remote & or Onsite Hours required for the integration |
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High definition (HD) voice | |||
Traditional Audio Conference Bridge Usage 2¢ a minute
Billing based per minute per conference bridge attendee |
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Inbound Caller Identification | |||
Salesforce, Zendesk, Desk, MS Dynamic, O365, Gsuite, Slack, Skype integrations & More
Choose to add to any package below as an Addon. Billing is based on the total number of users that need the integration |
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Quality of service (QoS) reports | |||
Multi-level auto attendants
First 2 Auto-Attendant Free with $5.00 for each additional Auto-Attendant per month |
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Basic Mobile apps for iPhone, iPad, & Android | |||
Individual DID / Phone Number
Includes 1 Main DID per system - Additional available as per addon section |
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Advanced Full Featured Mobile app with Video & SMS | |||
Call Recording - Automatic | |||
Voicemail-to-text (Converts Voice to text and send to any email address) | |||
Unlimited Business SMS | |||
Optional À la carte Recurring System add-ons | |||
Additional DIDs / Phone Numbers
Billing is based on the quantity of North American Numbers needed |
Add-on ($5.00) | Add-on ($5.00) | Add-on ($5.00) |
Video Web Collaboration for up to 50 Participants (Any Browser)
(WebRTC audio is free with standard voice calls is 2.5¢ a minute per participant |
Add-on ($25.00) | Add-on ($25.00) | Add-on ($25.00) |
Video Conferencing for up to 32 Participants (Any Browser)
(WebRTC audio is free with standard voice calls is 2.5¢ a minute per participant |
Add-on ($25.00) | Add-on ($25.00) | Add-on ($25.00) |
Toll-Free Number Included (2.5¢ each minute)
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Add-on ($5.00) | Add-on ($5.00) | Add-on ($5.00) |
Fax to email (500 minutes)
North America calling at Billed at 2.5¢ a minute in 6 second increments |
Add-on ($9.00) | Add-on ($9.00) | Add-on ($9.00) |
Fax over IP for existing Fax Machine (includes ATA device rental)
Billing is based on the quantity needed |
Add-on ($24.00) | Add-on ($24.00) | Add-on ($24.00) |
Call-Back gives your callers the option to press 1 to get a call-back
Onetime $500 setup fee per system with unlimited call backs. Call-Back gives your callers the option to press 1 to get a call-back from the next available agent while retaining their place in Queue |
Add-on ($250.00) | Add-on ($250.00) | Add-on ($250.00) |
Call Center Outbound Dialer (Billed at 3¢ a minute in 6 second increments)
Onetime $500 setup fee and with North America calling Billed at 3¢ a minute in 6 second increments |
Add-on ($500.00) | Add-on ($500.00) | Add-on ($500.00) |
Optional À la carte Recurring User add-ons | |||
Call Center Agent
Requires at least a basic user profile |
Add-on ($15.00) | Add-on ($15.00) | Add-on ($15.00) |
Call Center Supervisor
Billing is based on the number of users that need the feature |
Add-on ($20.00) | Add-on ($20.00) | Add-on ($20.00) |
Salesforce, Zendesk, Desk, MS Dynamic, O365, Gsuite, Slack, Skype & More integrations *
Billing is based on the total number of users that need the integration with setup labour billed as required |
Add-on ($25.00) | Add-on ($25.00) | Add-on ($25.00) |
Automatic Call Recording
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Add-on ($10.00) | Add-on ($10.00) | Add-on ($10.00) |
Voicemail-to-text per user (Converts Voice to text)
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Add-on ($3.00) | Add-on ($3.00) | Add-on ($3.00) |
Advanced Full Featured Mobile app with Video with SMS
Billing is based on the total number of users that need the feature - for iPhone, iPad, & Android |
Add-on ($3.00) | Add-on ($3.00) | Add-on ($3.00) |
Unlimited Business SMS
Billing is based on the total number of users that need the feature |
Add-on ($3.00) | Add-on ($3.00) | Add-on ($3.00) |