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| Call Pilot |
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Call Pilot 100
Specifications:
4-channels
10-mailboxes
9-hours of storage
Expandable to 40-mailboxes
Comes with all documentation and user cards.
And we can program and teach you how to use it too! |
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Call Pilot 150
Specifications:
8-channels
20-mailboxes
60-hours of storage
Expandable to 200-mailboxes
Comes with all documentation and user cards.
And we can program and teach you how to use it too! |
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Call Pilot ACD
Specifications:
The Call Pilot 150 voice mail can be expanded to 200-mailboxes to accommodate business growth. Mailboxes can be purchased as an upgrade in 1, 4, 8, 16, 32, and 64-mailbox increments. Also, the Call Pilot 150 can have an Automatic Call Distribution (ACD) software package loaded.
ACD allows callers to be put in a call queue to be answered by the first available representative. A business that has an inbound call center type environment would benefit the most from ACD functionality. |
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Norstar voice mail features and benefits
Voice mail is an excellent productivity-enhancer: no more miscommunicated messages or handwritten notes. A caller leaving you a voice mail can speak at length, and you can get the benefit of a detailed message - and prioritize its importance - so that you can be prepared to respond appropriately. And statistics show that most callers would prefer to leave a voice mail for someone when they are away or can't otherwise come to the phone, rather than have to play "phone-tag" in order to get the message across.
There are also many other features of voice mail that can make a business more productive with regard to internal communications. Features such as:
Leave internal messages. You can leave messages for individuals or groups of people. For example, your key staff may be busy on phone calls, and you want to let them all know that your lunch appointment will take a little longer than expected. Easily communicate with multiple people with internal messaging.
Broadcast messages. You can broadcast a message to ALL users of the Norstar system, and that user must listen to your message in its entirety before any other messages may be played. This is a great tool to use when calling for an unplanned staff meeting, or any other event in which you need everyone to know about.
Urgent messages. If you leave someone a message tagged as urgent, it will go to the top of their voice mail list, so you get heard first if there are multiple messages in their mailbox.
Private messages. You can leave someone a private message which cannot be forwarded by the recipient.
Certified messages. If you wish to know that someone has received and listened to your message, then sent it certified. You will receive a notification after that user has heard your message.
Voice mail interrupt. Catch a caller in the process of leaving you a message.
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