Archive for May, 2011

Avaya Phones – Solutions for All your Business Telecommunication Needs

Friday, May 13th, 2011

Avaya phones and telecommunication systems are quality products from the house of Avaya technologies. Avaya is a high quality ‘telecommunications solutions company’ geared towards providing cutting edge business phones and communication solutions.

Avaya Inc is a privately owned telecommunications company. It specializes in company network, telephony, and call center technology.  It was earlier the Business Communications unit of Lucent Technologies. It broke off from its parent company as of October 1, 2000, with a total of 34,000 employees.

The mainstay of Avaya Inc is its range of business telecommunication phones. They are fixed, landline based phones which offer a host of services and features not available in other landline based phones. However, in this day and age when almost all telephonic conversations take place through mobile telephony, one begs to ask the place and position of a landline number in a corporate house. The question is not unfounded since everywhere one goes, one sees it is the mobile phones which are kings of telecommunication today.

However, landline based phone offer one distinct advantage over mobile phones and that is respect. An established, prospering business will always have a fixed, landline based number. Every company worth its salt will invest in landline based numbers. But when one is conducting business operations, any landline phone will not do. A special business landline phone is of order. This is where Avaya phones come into the picture.

Avaya phones are a special class of business phones which have unique features like VoIP and Internet telephony. Avaya phones thus allow the business or corporate honcho to conduct international business calls and conferences smoothly and efficiently. The clarity is unmatched, the transmission is smooth and since it is landline based, there is negligible packet data loss, unlike in mobile internet telephony where there is a lot of lag.

Some of the interesting features of all the Avaya digital telephones include, apart from VoIP, features like storage of multiple speed dial numbers with both name and number; viewing the call log to see if someone specific called as well as a one of a kind 10 party conference call. All of these phones work with Avaya Aura™ and Avaya IP Office.

Furthermore, a little known but highly effective advantage of Avaya business telephones and phone systems is that each employee within the organization gets a simple, unique extension number, which is connected to a centralised call line. This greatly speeds up intra and inter office communications. One simply dials the appropriate extension number to quickly reach the person concerned. Compare this with what most offices have, with a humongous number of unfamiliar numbers for each employee and it’s clear which phone system wins hands down.

This type of phone system, in addition also benefits clients and customers when they view the company website. They are likely to be highly impressed by the systematic structuring of phone numbers of all employees across all departments. Thus, the company profile increases in the public’s mind and it is more likely to do business with such a company than the one which provides a haphazard array of dissimilar phone numbers.

Avaya Phones, Uncomplicated Answer to Business Communications Needs

Thursday, May 12th, 2011

Whether you have a small business with just a handful of employees or a global enterprise, pinpointing a telephone system that’s the right match for your business can seem like an impossible mission.  As if the terminology isn’t mind-boggling enough, the assortment of products and manufacturers can throw even the best minds right off course.  That’s where Avaya phones come to the rescue.

Avaya is the number one producer of business telephones throughout the world.  While accommodating large businesses is the sole quest for some business telephone companies, Avaya phones are also ideal for small or medium-sized businesses.  They understand what it’s like to have limited financial resources and so have kept the cost of their telephone systems very reasonable.

 

Avaya phone systems are obtainable in multiple choices with many extra options that are not complicated to use.  They have great adaptability so they can be made to fit the requirements of any business.  Avaya phones also come with a first-rate suite of software that helps to keep them head and shoulders above their competitors.  Some of their features are:  a fantastic display which distinctly shows caller ID, conference calling with clear and precise sound, and an easy to see message waiting indicator just to name a few.

Avaya also strives for simplicity in designing its business telephone systems.  After all, there’s no point in creating a phone system that the customer won’t be able to use.  Keeping this in mind, Avaya makes certain to provide all their customers with excellent training and support to ensure they learn how to use their services properly.

Despite all this Avaya never stops striving to improve their customer service because they firmly believe that any phone system, no matter how good, can always be enhanced. That’s why even though Avaya business phones are considered top among the builders and providers of business telephones, Avaya still recognized that there was work to be done making them even better.

Take for example their VOIP telephone system.  While it’s a fact that Avaya telephone is prominent in IP telephony, due to its excellent research and careful development of Avaya VOIP phones, there is one area of this technology where they were remiss.  It was brought to Avaya’s attention by their customers that Avaya VOIP phones didn’t provide enough items for the small business section of the VOIP phone market.

Shocked that their small business sector felt ignored, Avaya immediately began planning how to rectify this situation.  Their solution was the creation of the AvayaIP Office, a VOIP phone system which serves anywhere from two users up to 360 for each server.  Although it’s simple to install and use, there are a few limits on what exactly this new VOIP phone system can do, but it definitely won’t have any difficulty keeping up with the business as it expands and doing so rather cheaply.

Avaya knows that business communications is vital to all companies, from the largest to the smallest, and they do everything possible to meet the needs of all types and sizes of businesses in a simple, uncomplicated, cost effective way.

Avaya phones – reduce cost, increase efficiency and improve customer support

Wednesday, May 11th, 2011

What features do you look for in a business phone? Do you get all the characteristics that you are looking for in your business phones? Can your business phone system solve all your business communication problems and provide you reliable business communication? If not, it is time that you switch to Avaya business phones. Avaya phones are very reliable phones for business communication. Whether you want to track the work of your employees being away from office or you want to have a video conference with your colleagues or employees, Avaya phones provide you with options to do this and much more.

Avaya provides you with different types of high technology phones to suit the requirements of different kinds of business phones users. It gives them utmost ease in telecommunication. These phones can be customized for small business, mid size businesses and large businesses. Various features of Avaya phones are voice mail provision, robust and long lasting landline phones. Moreover the handsets also come with speaker phone options, wireless phone systems with long range for ease in moving around during talking. Another noteworthy feature of Avaya phone systems is the presence of high def conference phone.

The Avaya Phone Systems can be classified depending upon whether the business is a small scale, mid scale or large scale. Also the classification depends on the purpose. There are some Avaya phones that are meant to reduce the cost of operations in the business. With Avaya phones, a business organization can improve the productivity of the employees, reduce the communication expenses and improve the customer support and service.

For instance, let us consider, the 1100 Series IP Deskphones. These Avaya phones have a sleek, ergonomic design. This series has a wide variety of various models appropriate for staff at different levels in the business organization. Another characteristic feature of the 1100 series is that their high-resolution display support data and internet-based applications. To facilitate that, some models of these phones come with USB peripheral support for hassle free navigation.

Besides, more sophisticated models provide integrated Bluetooth® audio gateways for augmented mobility. What is more is that some of the 1100 series phone systems offer Gigabit Ethernet PC and LAN ports for enabling expandability in future.

These phones come with a local secure tools menu for easy management, and robust combination of various crucial Avaya platforms like Business Communications Manager and Communication Servers 1000 and 2100.

The Conference phone systems are the most sought after Avaya phones. The Avaya Conference phones come in various varieties of phone systems such as the Soundstation Conference Phone, the Voicestation Conference phone, the Wireless conference phone, etc. The Soundstation Conference Phone offers microphones with great sound output.  Similarly, the Wireless conference phones are manufactured to offer the users with ease in moving around. Hence these phones are ideal to be used in all sorts of rooms.

Since Avaya VoIP phones run through the Internet, the users don’t need wires for the phones to function. VoIP Avaya phones enable the users to make free calls, helping businesses reduce cost.

Avaya Phones – Solutions To Complicated Business Communication Problems

Tuesday, May 10th, 2011

Avaya Phones are a quality product from the house of Avaya Inc. They are high end business phones manufactured for the sole purpose of serving the needs of most companies.

Avaya Inc is a private owned telecommunications company, with its headquarters based in Basking Ridge, New Jersey in United States of America. It is headed by and large by its CEO, Kevin J. Kennedy. The company is a profit generating enterprise with net annual earnings in the $5 billion+ range as of 2007. A consortium of companies namely TPG Capital and Silver Lake Partners hold a majority stake and thus technically, own the company. The data as of 2009 gives a list of 21,000 employees with more than 40% based in offshore offices.

Avaya Inc broke off from its parent company Lucent Technologies on 1st October 2010. Prior to that it served as the business communications unit of that company.

Avaya Inc offers a wide range of Avaya phones. There are a huge variety of Avaya phones to choose from. Once can choose a business phone according to one’s own personal taste and budget. There is a business phone to suit every pocket and every company.

At a glance, Avaya phones are available in the following range of models:

a)      1100 Series IP Deskphones

b)      2000 Series IP Deskphones

c)      2250 Attendant Console

d)      3700 Series DECT Handsets

e)      3900 Series Digital Deskphones

f)        7000 Series Digital Deskphones

g)      9500 Series Digital Deskphones

h)      9600 Series IP Deskphones

i)        Conference Phones

j)        IP Wireless Phones

Describing the features and unique attributes of each of the phones would be beyond the scope of this article. However, at a glance, all Avaya phone systems have some common features. One of the most endearing of all Avaya phone systems is that it allows for internet telephony and VoIP services. Thus, one can conduct international business phone calls through Avaya telephones and Avaya business telephones. Combine this feature with the unmatched sound and voice clarity of Avaya VoIP phones, and one can clearly see why Avaya phone systems are a winner. No other similar business phone combines the sound quality with the services of the internet, the way Avaya provides.

Apart from this, there is another significant but very little known benefit of installing Avaya business phones in one’s office or company. This little known benefit is “organization”. Avaya phone systems are not standalone models. They are a system. Installing Avaya VoIP phones ensures one is getting the entire networking expertise offered by Avaya Inc. In offices employing Avaya telecommunication services, every employee gets a simple unique extension number by which one can reach him. There is no need anymore for separate and disparate phone numbers for each and every employee. One simply dials the extension number and the employee is reached. This is a much more hassle free experience than having the entire phone directory in front of one, and going painfully through each and every entry in the list. Thus inter and intra departmental communications are greatly improved. This enhances the productivity of the company in the long run.

 

 

Use Avaya Phones to Get on the Road to Success

Monday, May 9th, 2011

If you are searching for an excellent business telephone system, Avaya phones should be at the top of your list.  They are among the most dependable and reputable business phone systems around.  It doesn’t matter if you are buying your first telephone system or seeking to upgrade to a better system Avaya phone systems has the solution for you.

Avaya is globally recognized as one of the foremost providers of communication systems.  Their high quality standards mean that they can proudly count Fortune 500 companies and even the United States government among their many satisfied customers.  It doesn’t matter if it’s an elite company known worldwide, or a small company with a core of loyal followers, Avaya phones will work diligently to see that they get the business phone system that is right for them.

With a vast range of telephone systems to choose from Avaya phone systems will meet your every need.  Some of the phone systems they offer are as follows:  Classic Merlin, Partner, Merlin Legend, Merlin Magix, IP Office, Definity or Messaging.

Avaya business telephones are deliberately made with the objective of helping to increase the success of your business beyond what ordinary business phones will do.  Using an Avaya phone system will increase your company’s competitiveness by ensuring that your office communication system will run flawlessly, thus automatically increasing the speed and accuracy of customer service and overall office efficiency.  When you’re willing to go the extra mile like Avaya phones is, you can’t go wrong.

Avaya’s digital and IP telephones make use of the best most modern technology available without costing huge amounts of money to install and operate.  They have a large display and the best voice quality you can get.  They also enhance communications with the use of screen labels for call appearance/feature keys.  Plus service is hardly ever down and then not for long.  Avaya understands that time is money.

With its grasp of all current business phone technology Avaya business telephones even have Avaya VOIP phones, the latest in Internet phone technology.  VOIP is short for Voice Over Internet Protocol — a phone system that employs a broadband Internet connection in order to dial.  Because the phone communicates directly with a VOIP server, VOIP gateway or another VOIP phone no personal computer is necessary.  There’s no reason to be wary of this new technology because Avaya will guide you through step by step on how to use it.  Unlike what can happen with some other business phone providers, Avaya will never leave you alone to figure things out for yourself.  Best of all, Avaya VOIP phones can save you enormous sums of money on your business phone bill.

Whatever your business phone needs Avaya telephones are guaranteed to satisfy and then surpass your expectations from a telephone system.  Plus Avaya phones will keep improving year after, because Avaya never stops looking for better ways to meet its customer’s telephone system needs. You can get various varieties of Avaya phones at SE Telecom, the official provider of Avaya phones.

Plantronics headsets will enhance your business communication

Thursday, May 5th, 2011

When it comes to having an effective and quality business communication, Headsets also perform a great role. In fact, the headsets are useful at work place and also at homes. They can be used with mobile phones as well as with landline phones today and they are a must have accessory for those who work with a computer. But we will discuss their utility in improving your business communication and productivity here. There are a number of benefits offered by headsets but it is crucial to choose proper headsets for your business which will be able to make a difference to the business communications of your company and Plantronics headsets are ideal in these terms.

Plantronics headsets will enable a hands free communication for you which will let you do more work at a time as your hands will not be busy and stuck with the phone set only. A suitable headset will let the users do other things while talking on phone and hence in this way helps you save a lot of time. You have seen the office workers often talking on phone using a headset and simultaneously working on their PCs. If you are also impressed by this idea and want to adopt this way in your business firm too then getting Plantronics headsets is advisable as they are highly capable of taking the communication sector of your business to the new heights.

Plantronics headsets are compatible with almost every type of devices and can be easily connected with various telephone systems, mobile phones and also landline phones. The audio solutions from these headsets are really appreciable and versatile which aid small businesses as well as the large global business companies smartly. This is the reason that these perfect headsets have become an important and necessary tool in majority of business firms of all sizes. Plantronics headsets are designed to be much advanced than the conventional headsets as they help you to acquire a proper posture while talking on phone which is not there with old headsets. In this way, they let you avoid many health problems like strain in neck and pain injuries. The wireless headsets prevent you from getting stuck with your desk and let you move freely while talking.

Plantronics headsets give you great experience while doing online business chat. Even most of the call centers and voice based business companies trust these headsets only. The reason behind this popularity is that these headsets increase the profitability and efficiency of business companies. You can make use of various business applications while using these headsets which are ideal for you. So go ahead and take advantage of the features and attributes of these headsets which offer perfect audio solution to your business. They will redefine your way of working and will give a new definition to the business communication. So it can be concluded that Plantronics headsets will prove to be a great investment for your business.

New and upcoming opportunities with Polycom conference phones

Wednesday, May 4th, 2011

Ayaya which is one of the leading global telecom companies has come up with a new model of Ayaya IP office which is a solution for small and medium sized business companies’ communication issues. Obviously the latest version of the series of Ayaya IP office business phones is pregnant with a lot of advanced features which are fresh for the consumers. The enhanced customer service and improved features like customer center reporting, expansion in video options and the capability of multisite management are some of the unique advantages offered by Polycom conference phones.

Being a user of these business phone systems, you will get a number of options like the facility of web based desktop interactions interface for making the work and communication easy and smooth for all the workers and employees of a business company whether they are working remotely within the campus or from inside the office. The whole new array of advanced application gadgets are what you will get to enjoy with them. You will also be allowed to put various gadgets on their screen and also let the users make and receive calls, to do instant messages and to send emails from one central PC. Polycom conference phones from Ayaya are sure solution for communication problems of every kind of a business company as they are highly capable of providing maximum facilities.

The feature of contact centre reporting allows the business companies to analyze their growth and popularity by viewing the flow of calls from the customers at their central office on a geographical map. This attribute gives the business firms a report of the amount of customer interaction which is based on the location of those customers. This important feature of Polycom conference phones is getting hype and is earning a lot of fame. These business phones offer you great video conferencing options with latest multipoint HD quality. You will get the flexibility of having a video conference with up to four parties by using new Polycom conference phones from Ayaya. The experience of video conferencing will be far better and advanced with these business phone systems.

Moreover, the feature of multisite management will let you manage the number of office sites while using one common interface and through a single log in. so you will be able to manage and control all the vital parameters of communication for multiple locations. Further, these phones operate on the standard Linux operating system which gives you another important reason of choosing these business phones over others. The user license will not be required with these phone systems because they contain Linux operating system.

SE telecom is the fore runner in supplying latest models of Ayaya business phone systems. So if you wish to have an efficient, advanced, easy to install and cost effective business communication for your business enterprise then you are welcome to SE telecom which is the dealer of Ayaya phones and will offer you reasonable deals in Polycom conference phones.